Feature-based question routing in community question answering platforms
Abstract
This paper presents feature-based approaches for question routing in community question answering platforms, improving expert matching and response quality.
Type
Publication
Information Sciences
This work introduces feature-based methods for improving question routing in community platforms.
Morteza Zihayat
Principal Investigator
Dr. Morteza Zihayat is an Assistant Professor in the School of Information Technology Management at Toronto Metropolitan University and the Director of the Human-Centered Machine Intelligence Lab.